Entry-Level Client Success Coordinator
Posted Date: Jan 31, 2023
Company: USABAL Solutions, LLC
About Our Company:
Established in 2011, USABAL Solutions is a professional website and digital marketing solutions provider based in Columbia, MD. We provide businesses and non-profit organizations across the Baltimore-Washington metropolitan area with a wide range of web and digital marketing services. We are currently seeking a web-savvy, detail-oriented Client Success Coordinator to join our growing team.
About the Position:
We are seeking an entry-level Client Services Coordinator to assist with managing client requests, clearly gathering and documenting business needs, and performing simple websites, social media, and digital marketing productions/updates. The successful candidate will work closely with our team to ensure that our clients receive high-quality service and that their website and social media presence is up-to-date and effective. The ideal candidate will be detail-oriented, organized, and able to work efficiently under tight deadlines.
Compensation commensurate with experience.
Responsibilities:
- Responding to client requests and inquiries via email and phone
- Updating and maintaining WordPress websites content updates
- Creating and scheduling social media posts on various platforms (Facebook, Twitter, LinkedIn, Instagram, etc.)
- Assisting with digital marketing campaigns, including email marketing, paid advertising, and SEO
- Coordinating with team members to ensure projects are completed on time and within budget
- Providing regular reports to clients on website and social media performance
Qualifications:
- Bachelor’s degree in Computer, Marketing, Communications, or a related field (or equivalent experience)
- 1-2 years of experience in a similar role (preferred)
- Knowledge of WordPress, basic HTML, website design concepts, and Google Analytics
- Familiar with social media platforms, and digital marketing tools like Google Ad,
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work well in a team environment
How to Apply:
Individuals interested in applying to this position are asked to submit a copy of their resume to contact@usabalsolutions.com.